Returns & Exchanges
At GS Equestrian & Country, we want you to be completely satisfied with your purchase; if an item doesn't fit or meet your expectations, you can return it within 30 days of delivery in its original, unused condition. Please ensure all tags remain attached and the product is free from horse hair or stable debris to qualify for a full refund.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Package Your Items
Carefully pack your equestrian gear in its original packaging, ensuring all protective layers are included to prevent damage during transit.
Ship the Parcel
Print your generated return label, affix it to the outside of the box, and drop it off at your nearest authorized courier location.
Receive Your Refund
Once our warehouse team inspects the returned items for quality compliance, we will process your refund or exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing